Of all the offerings in the initial RIT post, the most interesting concept was in Dr. William C. Robinson's paper. I was intrigued by his idea that we should teach the client as we go through the process of finding the requested information.
"... it is important to teach users how to analyze information wants/needs, identify likely resources, retrieve resources, and evaluate their utility. As more library users prefer to do their own reference work via the WWW from home, teaching is likely to become more important..."
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